Blocking and unblocking certain freelancers

What is Block?

If you would like to prevent a certain freelancer from sending you messages, or accepting your Standard/Light Requests and other job offers, you can block that freelancer.

• The blocked freelancer will not be able to see or accept your requests (Standard/Light Requests, job offers) or send you messages.
• When you search for freelancers, the blocked freelancer will not show up in the results.
• You can block the following freelancers:
  • Freelancers who had contracts and have completed previous requests (Standard/Light Requests, other job offers)
  • Freelancers who have turned down making a contract for your job offer
• If there is a job with a blocked freelancer that has not yet been completed, it is still possible to communicate with that freelancer. Once the job is completed, all communication, including those related with the job, will be blocked.
• When you block a freelancer, the freelancer will not be notified that he/she has been blocked.
• If you block a freelancer who is on your Favorites List, the freelancer will be automatically deleted from the list.

How to block a freelancer

You can block a freelancer from the Previously Requested Freelancers page/Freelancer's Profile page/Ended Standard and Light Request page by following the instructions below.

Previously Requested Freelancers page

1. Go to [...] on the top menu bar, and click on [Previously Requested Freelancers]
   
2. Click on the [Add freelancer to list] button in the column of the freelancer you would like to block.
   
3. From the pull down menu, choose [Block]

Freelancer’s Profile page

1. From any of the job request pages, find the freelancer you would like to block and click on the freelancer’s profile picture or ID.
   
2. Once the freelancer’s profile page is displayed, click on [Add to favorites list] on the right hand side of the freelancer’s profile picture.
   
3. From the pull down menu, choose [Block]
   The function [Add to favorites list] is available only for freelancers whom you have previously worked with.

Standard Request page

1. From the main page, click on the [Standard Request] tab.
2. In [Status], click on [Ended]
   
3. From the results, click on the request title to see the details.
4. Within the [Activity] tab, find the freelancer you would like to block, and click on [Add to favorites list] (displayed where it says “submitted translation”)
   
5. From the pull down menu, choose [Block]

Light Request page

1. From the main page, click on the [Light Request] tab.
2. In [Status], click on [Ended]
   
3. From the results, click on the request title to see the details.
4. Find the freelancer you would like to block, and click on [Add to favorites list]
   
5. From the pull down menu, choose [Block]

How to unblock a freelancer

You can unblock a freelancer from the Blocklist page/Freelancer's Profile page/Ended Standard and Light Request page by following the instructions below.

Blocklist page

1. Go to [...] on the top menu bar, and click on [Blocklist]
   
2. Click on the [Unblock] button in the column of the freelancer you would like to unblock.
   
   
3. The caution [Are you sure you want to remove this user from the blocklist?] will appear on the screen and click [OK] to unblock.

Freelancer’s Profile page

1. From any of the job request pages, find the freelancer you would like to unblock and click on the freelancer’s profile picture or ID.
2. Once the freelancer’s profile page is displayed, click on [Add to favorites list] on the right hand side of the freelancer’s profile picture.
   
3. From the pull down menu, choose [Unblock]

Standard Request page

1. From the main page, click on the [Standard Request] tab.
   In [Status], click on [Ended]
   
2. From the results, click on the request title to see the details.
   Within the [Activity] tab, find the freelancer you would like to block, and click on [Add to favorites list] (displayed where it says “submitted translation”)
   
3. From the pull down menu, choose [Unblock]

Light Request page

1. From the main page, click on the [Light Request] tab.
   In [Status], click on [Ended]
   
2. From the results, click on the request title to see the details.
   Find the freelancer you would like to block, and click on [Add to favorites list]
   
3. From the pull down menu, choose [Unblock]